Longer processing time for help requests and orders.
Currently, the processing of orders and the answering of support tickets takes longer than usual.
The reason is acompany excursion by a large part of the team, which involuntarily takes a little longer than planned.
You can find more informations on our Facebook-Page. You can read the posts without having a Facebook account.
https://www.facebook.com/ModellbauKoenig/photos/a.166332593416863.49027.163370737046382/1868192086564230/?type=3
Update 16:48 Uhr:
https://www.facebook.com/ModellbauKoenig/photos/a.166332593416863.49027.163370737046382/1868430313207074/?type=3&theater
We are working hard to process all open orders and to answer all your questions. Please plan a little more time than usual. Thank you for your understanding!
You can find some answers in our FAQ.
Servicecenter: https://support.modellbau-koenig.de/hc/de
Thank you for your patience.
Best Regards
Nils
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